Providing professional localization services

Key responsibilities:
• Led a team of 20+ internal and external linguists, fostering a cohesive and productive work environment through effective communication and leadership skills, encouraging innovation and recognising individual and group achievements.
• Provided regular account reports and insights to the internal and external stakeholders
• Facilitated weekly team meetings to discuss progress, address challenges, and set actionable goals for upcoming projects.
• Conducted regular performance evaluations, providing constructive feedback and personalised development plans for team members.
• Collaborated with HR to manage recruitment, selection, and onboarding processes, building a high-performing team.
• Oversaw such aspects of the billing process as invoicing, PO creation, and cost management
• Implemented strategic plans to achieve team targets, resulting in an increase in productivity
• Directed crisis management efforts during unforeseen events, minimising disruption to operations.
• Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.

Key responsibilities:
• Provided translation, proofreading and copywriting services for marketing content
• Provided SEO services to maximize search engine visibility
• Provided data entry services
• Conducted research for website optimization
• Structured content to make it easy to read and scan.

Key responsibilities:
• Managed a team of linguists, auditing their work to ensure high-quality deliveries
• Provided localization services, inclusive of translation, proofreading and copy editing (in-app UI, blog articles, FAQs, marketing materials, etc.)
• Managed termbases and style guides
• Conducted content research and target market analysis
• Used CAT tools to ensure consistency of translation
• Provided linguistic quality assurance and functionality testing services
• Conducted linguistic research to stay updated with evolving language trends
• Reported bugs

Key responsibilities:
• Formatted and processed collected data (created data maps, data map skeletons, charts)
• Analysed complex data sets to support management decision-making and strategy planning.
• Evaluated feedback from data users to make user-friendly improvements to data systems.
• Developed and maintained comprehensive databases, ensuring accuracy and accessibility of information.
• Produced detailed reports on findings from data analysis for senior management review

Key responsibilities:
• Edited and proofread multilingual documents, maintaining high standards of language accuracy and
consistency.
• Used CAT tools to ensure consistency of translation within documents and help efficiency
• Reviewed translation tests submitted by the new linguist candidates
• Provided localization QA and functionality testing
• Analysed and reported on linguistic data trends, providing strategic recommendations for content localisation.
• Researched phraseology and terminology to deliver accurate, authentic translations.