My current side project.
- Dabbling with various web platforms and SEO best practices to create engaging and informative blog content on topics related to blogging and remote work.
- Focused on delivering exceptional writing skills with keen attention to grammar and style.
- Editing and proofreading content to ensure utmost accuracy and consistency.My current side project. - Dabbling with various web platforms and SEO best practices to create engaging and informative blog content on topics related to blogging and remote work. - Focused on delivering exceptional writing skills with keen attention to grammar and style. - Editing and proofreading content to ensure utmost accuracy and consistency.

Skills: Keyword Research · Fact-checking · Web Content Writing · Research · Editing · Problem Solving · Search Engine Optimization (SEO)

- Currently manage a team of 60+ transcriptionists (IC and FTE) to ensure on-time and accurate delivery of transcription services for legal vertical clients.
- Implement AI-powered tools to optimize scheduling, resulting in reduced turnaround times and improved client satisfaction and retention.
- Collaborate cross-functionally with R&D, dev, and customer success teams to ensure on-time delivery and periodically identify and assist in implementing efficiency-enhancing solutions.
- To date, managed and maintained an average of between 92 and 100 percent on-time delivery for ICs over a 20-month period.- Currently manage a team of 60+ transcriptionists (IC and FTE) to ensure on-time and accurate delivery of transcription services for legal vertical clients. - Implement AI-powered tools to optimize scheduling, resulting in reduced turnaround times and improved client satisfaction and retention. - Collaborate cross-functionally with R&D, dev, and customer success teams to ensure on-time delivery and periodically identify and assist in implementing efficiency-enhancing solutions. - To date, managed and maintained an average of between 92 and 100 percent on-time delivery for ICs over a 20-month period.

Skills: Fact-checking · People Management · High Level Of Accuracy · Attention to Detail · Team Leadership · Research · Market Research · Strategic Planning · Editing · Problem Solving · Proofreading · Coaching

- Conducted extensive research and testing to support the operations team in a variety of ad hoc tasks.
- Accurately transcribed audio and video recordings with meticulous attention to detail and accuracy as a Transcription Editor within the legal vertical at Verbit.ai.
- Ensured adherence to high-quality standards by meticulously reviewing transcripts for accuracy, completeness, and clarity as a Reviewer, providing valuable feedback to enhance the skills of transcription editors.
- Proofread legal transcripts, ensuring grammatical correctness, proper formatting, and consistency in terminology, resulting in error-free and client-ready deliverables as a Proofreader within the legal vertical at Verbit.ai.
- Consistently maintained the highest level of quality and accuracy (level 5) for three years as an editor, proofer, and reviewer, following client guidelines and industry best practices.
- Recognized for exceptional performance and promoted twice within a three-year period, from editor to re-reviewer and ultimately to proofreader (prior to being promoted to scheduling coordinator role).- Conducted extensive research and testing to support the operations team in a variety of ad hoc tasks. - Accurately transcribed audio and video recordings with meticulous attention to detail and accuracy as a Transcription Editor within the legal vertical at Verbit.ai. - Ensured adherence to high-quality standards by meticulously reviewing transcripts for accuracy, completeness, and clarity as a Reviewer, providing valuable feedback to enhance the skills of transcription editors. - Proofread legal transcripts, ensuring grammatical correctness, proper formatting, and consistency in terminology, resulting in error-free and client-ready deliverables as a Proofreader within the legal vertical at Verbit.ai. - Consistently maintained the highest level of quality and accuracy (level 5) for three years as an editor, proofer, and reviewer, following client guidelines and industry best practices. - Recognized for exceptional performance and promoted twice within a three-year period, from editor to re-reviewer and ultimately to proofreader (prior to being promoted to scheduling coordinator role).

Skills: American English · Fact-checking · High Level Of Accuracy · Attention to Detail · Team Leadership · Research · Editing · Problem Solving · Proofreading · Coaching